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Store Policy
At Bothannahcal Creations, I pour my heart into every creation, ensuring that piece you receive is made with love, care, and attention to detail. Your satisfaction means everything to me, and I am here to support you throughout your shopping experience.
Customer Care
​How to Reach Me:
If you have any questions, concerns, or special requests, please feel free to reach out:
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Contact Form: Available on my Contact page for easy communication.
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Instagram: @botanicalcreations.story
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Email: bothannahcal@gmail.com
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I aim to respond to all messages within 1-2 business days.
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Custom Orders:
​I love bringing your unique visions to life! Visit my Custom Order page to share your ideas. Be sure to include as much detail as possible.
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Handling Issues or Concerns:
While I do not accept returns or exchanges, I understand that things can happen during shipping. If your order arrives damaged or is lost, please contact me immediately. All orders are insured, and I will work with you to resolve the issue.
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Your Experience Matters:
I deeply value your trust and support. If you are happy with your purchase, I would love for you to share your experience by tagging me on Instagram or leaving a review. Your feedback not only helps my business grow but also helps others shop with confidence.
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Thank you for choosing Bothannahcal Creations. Every order means the world to me, and I am honored to share my art with you.
Privacy & Safety
Your privacy is important to me. I only collect the personal information necessary to process your order and provide you with the best experience possible.
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Secure payments: All transactions are processed through trusted third-party payment providers. Your payment information is encrypted and never stored on my site.
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Data Protection: I only use your contact information to fulfill your order, send order confirmations, and provide shipping updates.
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No spam, Ever: You'll only hear from me regarding your order or if you choose to join my email list for updates and special offers.
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If you have any questions about how your information is used or stored, please feel free to reach out at (bothannahcal@gmail.com). Your trust means everything to me!
Wholesale Inquiries
Currently Unavailable
Payment Methods
Credit / Debit Cards
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Will make an exception for custom orders (Zelle/Cashapp)
Reach out for more details!