Store Policy

Customer Care

At Bothannahcal Creations, I pour my heart into every creation, ensuring that piece you receive is made with love, care, and attention to detail. Your satisfaction means everything to me, and I am here to support you throughout your shopping experience.

How to Reach Me:

If you have any questions, concerns, or special requests, please feel free to reach out:

Contact Form: Available on my Contact page for easy communication.
Instagram: @botanicalcreations.story
Email: bothannahcal@gmail.com

I aim to respond to all messages within 1-2 business days.

Custom Orders:

I love bringing your unique visions to life! Visit my Custom Order page to share your ideas. Be sure to include as much detail as possible.

Handling Issues or Concerns:

While I do not accept returns or exchanges, I understand that things can happen during shipping. If your order arrives damaged or is lost, please contact me immediately. All orders are insured, and I will work with you to resolve the issue.

Your Experience Matters:

I deeply value your trust and support. If you are happy with your purchase, I would love for you to share your experience by tagging me on Instagram or leaving a review. Your feedback not only helps my business grow but also helps others shop with confidence.

Thank you for choosing Bothannahcal Creations. Every order means the world to me, and I am honored to share my art with you.

Privacy & Safety

Your privacy is important to me. I only collect the personal information necessary to process your order and provide you with the best experience possible.

Secure payments: All transactions are processed through trusted third-party payment providers. Your payment information is encrypted and never stored on my site.
Data Protection: I only use your contact information to fulfill your order, send order confirmations, and provide shipping updates.
No spam, Ever: You'll only hear from me regarding your order or if you choose to join my email list for updates and special offers.

If you have any questions about how your information is used or stored, please feel free to reach out at (bothannahcal@gmail.com). Your trust means everything to me!

Wholesale Inquiries

Currently Unavailable

Payment Methods

- Credit / Debit Cards